vacancy:claim negotiator

 

Hollard Insurance Namibia

  c/o Jan Jonker & Thorer Street ,Windhoek, KH, Namibia

   061 422309
  https://www.hollard.com.n

Opportunity | Duty Description

1. Main function of the Role:

• To negotiate with clients and brokers to settle claims in the minimum turnaround time.

2. Key Performance Areas of the Role:

• Validate and make decisions on claims.
• Negotiate claims settlement.
• Liaise with Claimant and/or Broker.
• Liaise with external and internal claims adjusters.
• Liaise with motor assessors and claims negotiators.
• Liaise with service providers.
• Attend to telephonic, written and claims enquiries.
• Assist co-workers with workload when necessary.
• Ensure effective document management.
• Perform duties within turnaround times.

Opportunity | Duty Requirement(s)

• Matric (25 points or more).
• A minimum of 3 years relevant claims negotiating experience in a short-term insurance environment.
• Any Insurance related qualification.
• Sound policy wording knowledge.
• Accurate decision making and settlement of claims.

Added Advantages | Special Requirement(s)

• Communication (Oral & Written).
• Computer Literacy (MS Office Applications, email).
• Attention to detail.
• Strong administration orientation.
• Sound people skills.
• Customer Service.
• Sound short-term insurance background.
• Problem solving & decision-making.
• Teamwork.