Tuesday, February 21, 2023

vacancy: reservation clerk

Opportunity | Duty Description

Handling all requested bookings and confirmations.
Handling Central Reservation Office bookings.
Maximizing occupancy
To ensure that all rate, market and source codes are correct.
Communicating with Front Office regarding all FIT and Group correspondence.
Adherence to reservation policies and procedures.

Assisting Sales & Marketing department in promotion of sales.
Communicating effectively with all operational departments.
Managing bookings to avoid hotel overbooking.
Awareness of the trends in the industry to improve hotel occupancy.
To maintain all set standards in the reservations department.
Ensuring smooth running of the reservations department.

General Office and Admin duties.
Maintaining all guest/agent/company profiles in Opera.
Handling guest Queries.
Selling Legacy Lifestyle membership to guests.

Opportunity | Duty Requirement(s)

At least 5 years’ experience in a similar 4* or 5* Hotel Reservations Position.
Opera “Individual and Group/Block Reservations” experience (Essential)
“Reservations” (Essential)
Computer skills (Windows literate)
Proficient with Microsoft Office Applications
Excellent Administration Skills
Excellent Telephonic Communication Skills
Able to work under pressure
Able to work shift work

Qualifications:

Minimum Grade 12

Added Advantages | Special Requirement(s)

Hotel School Diploma or National Qualification equivalent an advantage

closing date:24 February 2023

email:wccrpay@legacyhotels.co.za

Company Info

Windhoek Country Club Resort & Casino (Legacy Hotels)

  B1 Western Bypass, Windhoek South, Namibia ,Windhoek, KH, Namibia