Wednesday, February 15, 2023

Vacancy:helpdesk operator

 

Opportunity | Duty Description

  • Ensure customer satisfaction by achieving the necessary requirements and outputs
  • Provide an excellent service to our critical supporting doctors in the hospital
  • Comply with operational excellence by adhering to the schedule and meeting all call center metrics
  • Assist peripheral sites with telephonic queries, conveying of Meditech results and printing of cumulative results for wards when needed
  • Develop and maintain customer and supporter relationships
  • Work closely with technical and administrative teams in the site.
  • Comply with Quality Management Systems

Opportunity | Duty Requirement(s)

  • Grade 12 certificate with Science subjects especially Biology
  • Proficiency in literacy, writing and numeracy in English and Afrikaans
  • Computer literate

Added Advantages | Special Requirement(s)

  • Advanced knowledge of Meditech including results lookup, printing & emailing, login and result sending, will be advantageous.

email:rachel.pieterson@pathcare.orgrrachel.pietrson@pathcare.org

Closing date: 28 february 2024

6x General Clerks